What do the SAP message statuses RETRY, ESCALATED and FAILED mean?
In SAP Cloud Integration, RETRY means an error occurred and the runtime is automatically attempting the message again. ESCALATED means an error occurred, no retry was triggered, and for synchronous messages an error was returned to the sender. FAILED is final: the message was not delivered and no further retries are possible.
These three statuses sit alongside several others in Monitor Message Processing, and knowing the full set prevents misreading the monitor.
| Status | Meaning | Typical action |
|---|---|---|
| Completed | Delivered successfully | None |
| Processing | Currently being processed | Watch if it lasts unusually long |
| Retry | Error occurred; automatic retry under way | Check the target; alert if the backlog grows |
| Escalated | Error occurred; no retry triggered | Investigate; often a modelled business exception |
| Failed | Final; not delivered, no retries possible | Fix the cause and reprocess if needed |
| Cancelled | A JMS queue entry was cancelled manually | Confirm the cancellation was intended |
| Discarded | A scheduled flow's duplicate start on another node | Usually none |
| Abandoned | Processing interrupted or log not updated for a long time | Check whether processing resumed |
A rising RETRY count is often the earliest sign that a target system is degraded. ESCALATED usually comes from an exception subprocess ending with an Escalation End event. FAILED should always prompt someone to act. See how error handling works and the monitoring guide.
Related questions
See what Spanovix would fix in your landscape
Bring your hardest interfaces. In a short working session we show where the agents cut failures, manual work and risk for your teams.